Artificial Intelligence & GenAI · Agentic operations

Agentic Operations Assistant

Tool-using agent that retrieves knowledge, calls APIs and requests human approval for sensitive actions.

Capstone in Generative AI, RAG & Agentic AI Engineering.

Recommended effort30 hoursCourse levelAdvancedSuggested teamIndividual or team of 2-3

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The project brief

The business challenge

A tool-using assistant needs to retrieve knowledge and call APIs while retaining human approval for sensitive actions.

Shared method: define the requirement, design and build the solution, then test and document the result.

Project brief

Test scenarios

Use these scenarios to plan the project review. They describe intended checks, not completed learner results.

01 · Test scenario

Knowledge retrieval

Check that the agent retrieves the information needed for the operations task.

02 · Test scenario

API action

Run a tool call, inspect its API result and compare the behaviour with the documented architecture.

03 · Test scenario

Sensitive action

Request a sensitive action and verify that the agent waits for human approval.

Inside the working solution

What you will build

01Knowledge retrieval for an operations task
02Tool and API calls
03Human approval for sensitive actions

Your final submission

What you will present

Agent architecture
Tools
Tests
Guardrails
Observability
Demo

Technology workspace

The tools behind the build

Review the tools and skills used in this project brief.

Python

Data processing, model logic and backend automation

REST APIs

Connect frontend, backend and external services

Tool calling

Use Tool calling within guided implementation, testing and portfolio workflows

Guardrails

Control unsafe, unsupported or out-of-scope responses

Project brief

Acceptance criteria

Review tool execution, approval boundaries and observability evidence.

The architecture identifies the agent’s tools and API interactions.
Tests and guardrails cover tool execution and human-approval boundaries.
Observability records and the demonstration show the resulting workflow.

Questions about this project

Agentic Operations Assistant FAQs

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Who is the Agentic Operations Assistant project suitable for?+

The associated course is taught at advanced level. Review its prerequisites before choosing this capstone. An adviser can help you confirm the appropriate starting point.

Which tools and skills are used?+

The project brief uses Python, REST APIs, Tool calling, Guardrails. Confirm the selected stack with admissions when choosing a programme.

Is mentor guidance included?+

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Project module and tool breakdown
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